What the Court Can Do for You

We can: 

• Explain and answer questions about how the court works.
• Provide you with the number of local lawyer referral service, legal services program, family law facilitator program, and other services where you can get legal information.
  • Sacramento Area Certified Lawyer Referral Services_{^{(State BAR website)}}
  • Family Law Facilitator
  • Self-Help Center
• Give you general information about court rules, procedures, and practices.
  • Local Rules of Court
  • California Rules of Court
• Provide court schedules and information on how to get a case scheduled.
  • Online Case Index & Calendar Portal
• Provide you information from your case file.
  • Records & Information
• Provide you with court forms and instructions that are available.
  • Local Forms
  • Judicial Council Forms
• Usually answer questions about court deadlines and how to compute them.

We cannot:

• Tell you whether or not you should bring your case to court.
• Tell you what words to use in your court papers. (However, we can check your papers for completeleness. For example, we check for signatures, notarization, correct county name, correct case number, and presence of attachments.)
• Tell you what to say in court.
• Give you an opinion about what will happen if you bring your case to court.
• Let you talk to a judge outside of court.
• Change an order signed by a judge.

Since court staff may not know the answers to all questions about court rules, procedures, and practices, and because we don't want to give you wrong information, we have been instructed not to answer questions if we do not know the correct answers. For additional information, please contact a lawyer or your local law library, or check the California Courts Self-Help Center Website.

California Courts Self-Help Center

If you have a suggestion for improving the Court's customer service or would like to submit a complaint against court staff or regarding a procedure, you may submit a Feedback Form to the court.

Feedback to the Court

Complaints against a Judge, Commissioner, or Temporary Judge (Judicial Officers) can be submitted in writing to the Presiding Judge. Please address and deliver such compalints to:

Lassen County Superior Court
ATTN: Presiding Judge
2610 Riverside Drive
Susanville, CA 96130

With respect to any incident that if substantiated would warrant discipline against a Judicial Officer, the concerned individual may file a formal complaint with the Commission on Judicial Performance.