Service Alert:

An ongoing, widespread Microsoft outage is affecting court email and some online services. Online forms, including Traffic Arraignment Calendar Add-On Requests and Mediation Intake Packets, are currently unavailable or may not submit. For assistance, please call the court at (530) 251-8205.

Feedback to the Court

Feedback from the community about the service we provide is an important tool for monitoring our performance as an organization and as individuals. The staff of Lassen Superior Court are dedicated to serving the public by providing justice in an equal, fair, accessible, efficient, and courteous manner. Providing superior customer service to our patrons, justice partners, and the legal community is of the utmost importance.

This page may be used to submit general feedback, complaints, commendations, or concerns about court policies, procedures, services, facilities, or staff. Feedback, whether negative or positive, will not be placed in your court file and will not affect the outcome of your case. All feedback is reviewed by the Court Executive Officer, or the Court Executive Officer's designee, and may be routed to the appropriate department, person, or court program based on the nature of the submission.

This form is not an appeal. It may not be used to request review or reversal of a court order, ruling, judgment, deadline, or case outcome. Requests for case-specific relief must be made by an appropriate filing, motion, request, appeal, writ, or other procedure authorized by law.

Complaints About Judicial Officers

This form is not for complaints against a judicial officer.

  • Judges: Complaints may be submitted to the Commission on Judicial Performance.
  • Commissioners, temporary judges, and other subordinate judicial officers: Complaints may be submitted in writing to the Presiding Judge under California Rules of Court, rule 10.703.

Address and deliver complaints to the Presiding Judge at:

Superior Court of California, County of Lassen
Attn: Presiding Judge
2610 Riverside Drive
Susanville, CA 96130

Submit Feedback

Complete the online form below, or open it full screen:

Open the Feedback Form

On a phone or tablet? Use the button above to complete the form full screen.

Prefer a paper copy? Download the printable Feedback Form and submit it to the court in person at the Hall of Justice, by mail, or by fax at (530) 251-4922. Printed forms are also available at the Filing Window.